giving me life

This doesn’t happen often but I am very annoyed with you. I don’t understand why, after so much innovation and goo-gobs of profit, you haven’t thought of this yet. What is the deal with everyone buying a coffee, turning around to the soy/cream/sugar/cinnamon/napkin/stirrer station, and immediately dumping out about a third of their scalding hot beverage into the trash hole? 

I guess some of my frustration should be directed at those individuals but they’re only doing what they need in order to get the appropriate amount of sweetener-to-cream ratio so that they might enjoy their Starbucks fix. No, the blame is with you. Luckily, I have two suggestions that, taken individually or together, could not only relieve my anxiety but actually result in a better experience and cost-savings for all.

1. Stop filling the damned coffee cups up to the brim. Not even a person who takes their coffee black and bitter wants the threat of 3rd degree burns when the coffee deigns to jump right through the lid. (The lids that come with an opening and no neat flip-tab thingy like at Dunkin’, by the way)
   How about you LISTEN when someone says “leave room for milk” or make the default space about 2 inches from the top. People who want their cups precariously full can ask. It’s much easier to add coffee than it is to take it away.
2. Make a small adjustment to the sugar/napkin/stirrer station (ugh, what is that called?) and insert a receptacle dedicated to liquids. I can’t imagine what a shit task it must be to take out the trash at Starbucks. In the best case, you get a light bag full of empty sugar packets, brown napkins, wooden stirrers and plastic sandwich wrap. On a normal day, you can add the weight of nearly a hundred cups of coffee relieved of their top thirds of volume. On a bad day, you’ve elected to remove the trash right after someone has dumped their 300 degree Pike Roast into a Glad bag and now you’re headed to the ER.
   A liquid receptacle would help with clean up. It could cool the coffee. It could keep me from the near scalding I received as I reached to dispose of my stirrer at the same time a guy was trying to get his “tall bolds” just right.

Thanks for listening, SB.